Training



ISO 9000 EXECUTIVE OVERVIEW
Course length 4 hrs.

Course Description: 
The Executive Overview training provides attendees with a general knowledge of the ISO 9000 quality system standards in a quick and easy format. In addition case studies are presented which describe how the registration process has helped improve companies.

Agenda

  • The history and structure of the ISO standards and the registration process
  • The ISO 9000 standards contents (high level description)
  • How the implementation of the standard can help improve businesse

Who Should Attend

  • Quality Assurance / Quality Control Managers
  • Supervisors
  • Presidents / Vice Presidents/ CEOs
  • Management personnel

ISO 9000 FOR QUALITY SYSTEM DEVELOPERS
Course length 8 hrs.

Course Description:
This is a comprehensive discussion of the ISO 9001 - 1994 standard. Participants will be provided a course manual and will understand the ISO standards structure, content of ISO 9001, and basic document architecture. This course uses several examples to provide an enjoyable learning experience.

Agenda

  • ISO 9000 standards structure.
  • The registration process
  • Review of ISO 9001 standard
  • Application ISO 9004 standard
  • Meeting the standards requirements.

Who Should Attend

  • Quality Systems developers
  • Quality Managers
  • Engineers
  • ISO Coordinators
  • Supervisors
  • Management

INTERNAL AUDITOR TRAINING
Course length 16 hrs.

Course Description:
The AQC Internal Auditor Training course will prepare your internal auditors to be able to effectively audit, report the condition of your quality system to management. In addition they will learn the psychological and interpersonal aspects of auditing, how to follow up on findings, and educate personnel in the standards requirements. Aspects about quality systems management will be discussed and how the quality system can be improved with this program. Each student will be provided with a course manual thoroughly describing the ISO standards contents. Internal audits are a requirement of the ISO 9000 standard and it is important to have well trained auditors.

Agenda

  • Auditing Basics
  • Review of the ISO 9001 Standard
  • Quality Systems Overview
  • The Assessment Process
  • Use of Checklists
  • The Dreaded Noncompliance
  • Assessment Psychology
  • The Discipline of Questioning
  • Listening Skills
  • Auditing Electronic Systems
  • Auditor Ethics

Who Should Attend

  • Internal Auditors
  • Audit Coordinators
  • Quality Managers
  • Quality Directors
  • Quality Professionals

ISO 14000 EXECUTIVE OVERVIEW
Course length 4 hrs.

Course Description:
The Executive Overview training provides attendees with a general knowledge of the ISO 14000 Environmental Management System standards in an understandable format.

Agenda

  • Structure of the ISO standards and the registration process
  • The ISO 14000 standards contents (high level description)
  • How the implementation of the standard can help improve businesses

Who Should Attend

  • Quality / Production Managers
  • Supervisors
  • Presidents / Vice Presidents/ CEOs
  • Management personnel

ISO 14000 FOR EMS SYSTEM DEVELOPERS
Course length 8 hrs.

Course Description:
This is a comprehensive discussion of the ISO 14001. Participants will be provided a course manual and will understand the ISO standards structure, content of ISO 14001. The similarities between the ISO 9001 and ISO 14001 standard will be highlighted throughout the course

Agenda

  • ISO 14000 standards structure.
  • The registration process
  • Review of ISO 14001 standard
  • Meeting the standards requirements

Who Should Attend

  • Environmental Management Systems developers
  • Quality Managers · Engineers
  • ISO Coordinators
  • Supervisors
  • Management

COST OF QUALITY EXECUTIVE OVERVIEW
Course length 2 hrs.

Course Description:
The Cost of Quality Executive Overview training provides attendees with a general knowledge of the quality costs in businesses and their impact. A high level review of Cost of Quality factors, analysis, and project development is addressed. Participants will leave with a better understanding of the hidden costs that reduce business performance and profitability and how their employees can improve the situation.


COST OF QUALITY FOR PROJECT DEVELOPERS
Course length 4 hrs.

Course Description:
This course provides detailed instruction for personnel who will be involved in a Cost of Quality improvement project. It is recommended that both project personnel and financial / accounting personnel attend prior to implementing a Cost of Quality improvement project. Participants will complete the course with a thorough understanding of the Cost of Quality principles and how they can implement improvement project within their company.

Agenda

  • Cost of Quality Philosophy.
  • Terminology review
  • Types of Quality Costs
  • Cost of Quality analysis
  • Project Development / Tracking
  • Non-manufacturing cost drivers

Who Should Attend

  • Quality / Production Managers
  • Engineers
  • Accounting Personnel
  • Project Managers
  • Supervisors
  • Management

CAPTURE - PROCESS IMPROVEMENT TRAINING EXECUTIVE OVERVIEW
Course length 2 hrs.

Course Description:
The Capture - Process Improvement philosophy involves reorganizing you process to increase their effectiveness and productivity. The process is centered on training the personnel doing the task to understand the process, take control of it, and improve it in the most effective manner. The training accents an objective approach towards process improvement and changes. Typically results are achieved in workplace organization, throughput, teamwork, and worker morale.

Agenda

  • Improvement Planning
  • Problem Solving
  • Process Management
  • Postwork Processes

Who Should Attend

  • Quality / Production Managers
  • Engineers
  • Project Managers
  • Supervisors
  • Management

CAPTURE - PROCESS IMPROVEMENT TRAINING IMPLEMENTOR TRAINING
Course length 4 hrs.

Course Description:
This course is designed for those who will be working on the process improvement teams. Attendees should be selected as those who will be responsible for the processes operation, its study, and improvement. The course is structured to allow the participants to understand the principles of process improvement while applying the concept to their own work. Real life projects are used to initiate the learning and are subsequently followed up with additional sessions to assist in implementation and further project work.

Agenda

  • Overview
  • Process Understanding
  • Improvement Planning · 
    • Identifying indicators
    • Setting targets
  • Problem Solving
  • Process Management
    • Definition, analysis, prevention, stabilization
  • Sustain the Improvement
  • Postwork

Who Should Attend

  • Quality / Production Managers
  • Engineers
  • Project Managers
  • Supervisors
  • Project Staff